Getting traffic but not sales?

Your website is getting visitors, but they're not converting. Something is blocking them from buying, signing up, or getting in touch. We find those blockers and fix them so more of your traffic turns into revenue.

Trusted by businesses since 2018

TSB Living
Indus Mortgages
Cheeky Chapati
GB Mech Tech
House of Lasers
Lendy
Ray White Austar Property Services
The Cookie Collective
Tactics Bar
Finance World
Data Cal
Associated Plastics
Ray White A T Realty
Manga Freight
FeeFunders
Ceebs
Professional Financial Solutions
Fundmaster
Client
Client
TSB Living
Indus Mortgages
Cheeky Chapati
GB Mech Tech
House of Lasers
Lendy
Ray White Austar Property Services
The Cookie Collective
Tactics Bar
Finance World
Data Cal
Associated Plastics
Ray White A T Realty
Manga Freight
FeeFunders
Ceebs
Professional Financial Solutions
Fundmaster
Client
Client

More customers from the traffic you already have

You're already paying for traffic. SEO, Google Ads, social media. But if only 2% of visitors convert, you're losing 98% of your marketing spend. That's money walking out the door.

Here's the thing: your competitors might be converting at 4%. That means they can afford to outbid you on ads and still profit. The difference isn't more traffic. It's what happens when visitors land on your site.

We dig into your data and find exactly what's stopping people from buying. Then we fix it. No guesswork, no opinions. Just changes proven to get more sales from the same traffic.

What this means for your business

More revenue, same ad spend

If you double your conversion rate, you double your sales without spending another dollar on traffic.

Lower cost per customer

When more visitors buy, each sale costs you less to acquire. Better margins, more profit.

Proof, not opinions

We test changes with real visitors. You only roll out what's proven to work.

Improvements that compound

A 10% lift this month, another next month. Small wins stack into big results.

Sound familiar?

These are the problems that drain your marketing budget every day.

Getting traffic but not sales

Your Google Ads and SEO are working. Visitors are coming. But they leave without buying or enquiring.

Ad spend going up, sales staying flat

You're paying more for traffic, but your revenue isn't growing. Something on your site is leaking money.

Carts full, checkouts empty

People add products but don't finish buying. Every abandoned cart is revenue you almost had.

Competitors winning with less traffic

If they convert at 4% and you convert at 2%, they can afford to outspend you on every channel.

Guessing vs data-driven CRO

Most businesses make changes based on gut feel. We make changes based on proof.

Guessing & Hoping

  • Random changes - "Let's try a different button colour"
  • No measurement - Did that change help? Who knows.
  • Opinion battles - The loudest voice wins, not the best idea
  • Wasted effort - Changes that make things worse go unnoticed

The reality

You might accidentally hurt conversions and never know it.

Recommended

Data-Driven CRO

  • Research first - Find actual problems before proposing solutions
  • Test everything - A/B tests prove what works before full rollout
  • Clear winners - Statistical significance, not opinions
  • Compounding gains - Each win builds on the last

The result

Continuous improvement backed by evidence. Revenue grows predictably.

The maths

A 1% conversion rate increase on 10,000 monthly visitors = 100 extra customers. At $100 average order value, that's $10,000/month in new revenue.

Want to know what's blocking your conversions?

Get a free conversion audit. We'll analyse your site and show you the biggest opportunities to increase sales.

Get Your Free Conversion Audit

How we fix your conversions

Every tool in the kit, focused on one goal: more customers from your existing traffic.

Conversion Audits

Find exactly where your visitors drop off and what's stopping them from buying. No more guessing.

A/B Testing

Test different versions of your pages to see what actually gets more sales. Real data, real results.

User Behaviour Analysis

See exactly how visitors use your site with heatmaps and recordings. Understand what confuses them.

Landing Page Optimisation

Turn more of your ad clicks and search traffic into leads and sales with pages built to convert.

Funnel Optimisation

Remove the friction that stops people from completing their purchase. Make buying easy.

E-commerce CRO

More add-to-carts, fewer abandoned checkouts, higher order values. More revenue from the same traffic.

Data-driven testing that lifts conversions

We show two versions to real visitors and let the data pick the winner. No guesswork, no opinions. Just controlled experiments that prove which changes make you more money.

Every test runs until we hit statistical significance. That means you only roll out changes that are proven to convert better. Small wins compound into massive revenue growth over time.

Statistical significance Real visitor data Compounding gains
A/B Test Results
Version A Control

Conversion Rate

1.2%

Version B Winner

Conversion Rate

3.8%

+217% lift
8,400 visitors tested 95% statistical confidence

What we actually test

CRO isn't abstract - it's testing specific elements to see what converts better.

Elements we test

Headlines & copy
Button text & colour
Form fields & length
Page layouts
Pricing display
Trust signals
Image & video
Navigation & menus
Social proof placement
Checkout steps

Where CRO helps

1

Landing pages

Turn more ad clicks into enquiries

2

Product pages

More add-to-carts, fewer bounces

3

Checkout & cart

Reduce abandonment, complete more sales

4

Lead forms

Higher form completion rates

5

Pricing pages

Better plan selection, more signups

Our CRO process

A systematic approach that finds conversion blockers and proves what fixes them.

01

Data Audit

We analyse your analytics, heatmaps, and user recordings to find where visitors drop off.

02

Problem Identification

Pinpoint exactly what's blocking conversions - confusing UX, trust issues, friction points.

03

Hypothesis Creation

We develop testable solutions based on data, not opinions. Every change has a clear goal.

04

A/B Testing

Run controlled tests with real visitors to prove which changes actually improve conversions.

05

Implementation

Roll out winning variations site-wide. Only changes proven to work go live.

06

Iterate & Scale

Continuous testing compounds results. Small wins stack into significant revenue growth.

For Online Stores

E-commerce stores: stop leaving money in carts

Cart abandonment averages 70%. That means for every 10 people who add something to their cart, 7 leave without buying. At your traffic levels, how much revenue is that?

We find what's causing the drop-off. Slow checkout? Hidden shipping costs? Confusing forms? Trust issues? Then we fix it and test to prove the fix works.

Shopify, WooCommerce, custom builds. It doesn't matter. The principles are the same: make it easy to buy, remove doubt, and watch conversion rates climb.

Where the revenue is hiding

Product pages that sell

Better images, clearer descriptions, trust signals that close the deal.

Checkout that converts

Fewer steps, clearer progress, no surprises. Get them to the thank you page.

Bigger order values

Smart upsells and cross-sells that customers actually want.

Abandoned cart recovery

Emails that bring back the 70% who left. That's revenue you almost lost.

What our clients say

Real reviews from the businesses we have built, ranked and run campaigns for.

5.0 from 70+ reviews
Andrew Baker, Owner, Electrical Plus
“I’ve had around 10 websites developed over the years, and Jason is by far the best web developer I’ve ever worked with.”
Andrew Baker Owner, Electrical Plus
Paul Zellman, BDM, Austar Property Services
“Our CPA dropped by 66% and lead quality increased 200-300%. Not only almost immediately, but consistent for the last few months.”
Paul Zellman BDM, Austar Property Services
Jaide Wooler Executive Assistant, Tom Rawson

We've been working with Jason from Lucid Media and couldn't recommend him more. He's been a fast communicator, proactive, and always willing to help.

The websites he's built for us have been excellent. He has captured our business perfectly and ensured it is user friendly on both desktop and mobile.

Terry Bradley Director, Precision Building Inspectors

It is nice to know someone reliable can manage our website and make sure it stays ranking on Google.

Harry & Maria, Owner, Pots of Joy
“Absolutely great in delivering our e-commerce website. A great experience from start to finish, and even beyond.”
Harry & Maria Owner, Pots of Joy
Mitch Taylor Director, Horton Taylor

I have been working with Jason for a year now and he is absolutely brilliant, honest and reliable. His client first approach has meant his work is always on time and to a high standard.

Most of all he actually gets the results he says he will.

Samir Khanna Director, Professional Financial

The design is clean and modern, and the functionality is exactly what we needed. Highly recommend to anyone looking for top-tier web design.

Eddie, Director, PlastiCard
“Jason is exceptional, excellent communications, a highly motivated individual. Such rare traits - very happy with his development work for us!”
Eddie Director, PlastiCard
Alex Mayo Owner, Playceholdr

I had Lucid Media do some SEO work for us and I'm super impressed with the results. Jason also took the time to educate me deeply on the topic so I didn't feel like everything was smoke and mirrors like I have had with previous agencies.

Britta Friedrich Manager, MagicGerman

They took the time to thoroughly analyse our previous website, understand our product, and align with our company goals.

The results were outstanding: clean, strategic, and exactly what we needed to elevate our brand presence.

Melitta Adam Founder, Melitta Skin

I had a call with Jason and was so impressed by how in-depth it was. He really listened and gave me a clear action plan that I can actually use.

Brianna Hoy, Managing Director, PplPeople
“He was really acting in our best interests and went beyond what we were expecting him to achieve.”
Brianna Hoy Managing Director, PplPeople
Andrew Harvey Director, AES Comp

Lucid Media provides great service, quickly establishing and refining our website. They are always available to us when we need changes made.

Expert in SEO which is critical. Our company now ranks at the top of Google searches, alongside our international suppliers but ahead of other agents around the world.

Nelson Takle Agent, Ray White Manukau

Working with Jason has been an absolute game changer for my social media presence. His strategies have helped increase engagement, improve reach, and bring a more polished edge to my platforms.

Alex Fladgate Owner, JunkBoss

Jason created our JunkBoss company website from start to finish. He always responded immediately, shared great ideas, and the final site looks spectacular.

Byron Hogan Owner, Ceebs

Jason turned my vision into my dream website for my business in a matter of days. His service and support is unmatched. I am truly blown away.

Fiona Ashford Manager, Fee Funders

When the finance company I manage, Fee Funders, changed ownership, Lucid Media took over all aspects of our IT and technology, and the impact has been outstanding.

Jason quickly learned our legacy systems and implemented critical changes.

Dev Dhingra, CEO, Fundmaster
“They took the time to understand our vision and business needs, translating them into a stunning, user-friendly website.”
Dev Dhingra CEO, Fundmaster
Lynnae Sands Manager, Windsor Industries

Whenever we've had any sort of issue with our website, he is extremely prompt in resolving it. Very professional and helpful, I highly recommend.

Alana Saunders, Business Manager, A T Realty
“We wanted to bring our idea for an app to life. He turned our ideas into reality.”
Alana Saunders Business Manager, A T Realty
Joel D'leema Director, TSB Living

Jason has been awesome in the work he has done for us. He is fast, very responsive and professional. Would highly recommend.

Aidan Fraei, Agent, Ray White
“The site looks clean, professional, and easy to use. He made the whole process super simple and stress-free.”
Aidan Fraei Agent, Ray White
Paul Zellman

Austar Property Services

Calculate Your CRO Impact

Use our free calculator to see how small improvements to your conversion rate can translate into significant revenue gains.

Try the Free Calculator
Know The Difference

Guessing vs testing

Redesigning your site on a hunch is gambling with your revenue.

Redesign & Guess

Betting your funnel on a hunch

  • HiPPO decisions, highest-paid person's opinion wins every time
  • Full redesigns, throwing out what was working with what wasn't
  • No hypotheses, changing things because they 'feel' better
  • Vanity metrics, tracking clicks while ignoring revenue

The reality

Redesigns break what was already working. Most unvalidated redesigns drop conversion rates 10 to 20% in the first 90 days, and nobody spots it.

Test & Learn

Recommended

Validated changes that compound

  • Hypothesis-driven, every test has a reason and predicted outcome
  • Iterative A/B tests, small, safe changes that stack on top of each other
  • Statistical significance, only ship winners backed by real data
  • Revenue-focused, measuring money, not clicks

The result

Conversion rates that improve month after month, revenue lifts that stick, and a clear record of what actually works for your audience.

The compound reality

A 10% lift per quarter compounds to 46% more conversions a year later, from the same traffic. That's the power of disciplined testing over guessing.

Frequently Asked Questions

Got questions? We have got answers. Here are some common questions about working with us.

Ask a Question

Ready to Turn Traffic Into Revenue?

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