Conversion Rate Optimisation

Transform your website with CRO

At Lucid Media, we specialise in helping small and medium-sized businesses maximise their online performance through tailored CRO strategies. Our unique approach ensures your website not only attracts traffic but also converts visitors into loyal customers.


Why invest in CRO? The advantages are clear

Increased ROI

By focusing on conversion rate optimisation, we maximise the value of your existing traffic. This means you can achieve more conversions without the need for additional visitors, making your marketing efforts more cost-effective and efficient.

Enhanced User Experience

Our CRO strategies are designed to create a website that users love, making navigation intuitive and interactions seamless. This not only improves satisfaction but also builds loyalty, encouraging visitors to return and engage with your site repeatedly.


Competitive Advantage

With a high-performing, optimised website, you can stay ahead of your competition. Continuous improvements ensure your site adapts to market demands and user behaviours, keeping your business at the forefront of the digital landscape.

Why Conversion Rate Optimisation matters!

In today’s world, every click and viewer counts. Conversion rate optimisation (CRO) is a cornerstone of successful online business strategies because it transforms your digital space from a mere website to a dynamic environment where each visit is an opportunity for growth. CRO is the systematic process of increasing the percentage of website visitors who take a desired action—be it filling out a form, becoming customers, or other goals. This involves understanding how users move through your site, what actions they take, and what’s stopping them from completing your goals.

Engaging a conversion rate optimisation agency like Lucid Media can dramatically elevate your business’s performance. By fine-tuning your website, improving user experience, and making data-driven decisions, you can transform your site into a high-performing engine. CRO is about more than making minor changes; it involves crafting a user journey that’s seamless, engaging, and ultimately leads to a higher percentage of visitors completing the desired action.

As a conversion rate optimisation company, we understand the nuances of user behaviour and are skilled at identifying and implementing strategies that resonate with your audience. Whether it’s tweaking your call to action, enhancing your landing pages, or streamlining the checkout process, every modification is a step towards a more successful conversion path. In a digital landscape where competition is fierce and attention spans are short, CRO is essential. It’s the difference between a passive website and a proactive, engaging, and continually evolving digital platform that grows your business. Invest in CRO and watch as every part of your digital presence is optimised for success, making your site a conversion powerhouse.

Who is Lucid Media a perfect fit for?

Low conversion rates

If your website attracts plenty of visitors but struggles to convert them into customers, it’s time to optimise your conversion rates. We specialise in identifying and fixing the issues that prevent visitors from taking desired actions, ensuring your site effectively converts traffic into leads and sales.

Lack of leads

For startups aiming to make a significant impact in their industry, Lucid Media provides the expertise and innovative strategies needed to stand out. We understand the challenges faced by new businesses and offer customised solutions to boost visibility and drive early success.

High bounce rates

High bounce rates indicate that visitors are leaving your site without engaging with your content. This can be a sign of poor user experience or irrelevant content. Our team works to enhance site navigation, improve content relevance, and create a more engaging user experience to keep visitors on your site longer and reduce bounce rates.

Our Approach

Website Conversion Rate Optimisation tailored to your business

A one-size-fits-all approach simply doesn’t cut it, especially when it comes to website conversion rate optimisation (CRO). Your business is unique, with its own goals, challenges, and audience. That’s why we offer website CRO services tailored specifically to the ins and outs of your business, making sure that every visitor’s interaction with your site is as engaging and effective as possible.


In-depth business understanding

Our approach starts with understanding your business inside out. We dive into your brand, your objectives, and your audience’s needs and behaviours. With this insight, we craft a CRO strategy that aligns perfectly with your business’s unique aspects. Whether it’s refining user experience, enhancing call-to-actions, or streamlining the navigation, every change is made with your specific business context in mind. As a leading conversion rate optimisation agency, we pride ourselves on our ability to combine creativity with data-driven strategies. Our team uses the latest tools and techniques to gather insights and test different approaches, ensuring that every tweak and modification is geared towards boosting your conversion rate.


Crafting and implementing a custom CRO strategy

With the insights gathered, we craft a custom CRO strategy that addresses your specific needs. This involves refining user experience, enhancing call-to-actions, and streamlining navigation. We combine creativity with data-driven strategies, using the latest tools and techniques to test different approaches, ensuring every modification boosts your conversion rate.


Empowering and ongoing optimisation

Our job doesn’t end with implementation. We empower you with the knowledge and tools to continue optimising your website. We build strong partnerships with our clients, providing ongoing support, understanding, and resources needed to maintain and enhance your CRO efforts. With Lucid Media, your website will do more than attract visitors; it will engage and convert them, driving your business’s growth and success.




Our CRO Process

We follow a simple 3-step process to supercharge your conversions

Transform your website into a conversion powerhouse with Lucid Media’s expert CRO process. From deep dive analysis and customised strategies to continuous testing and optimisation, we use data-driven techniques to boost your conversions and drive sustainable growth. 

Deep Dive Analysis

We begin with a comprehensive analysis of your website’s current performance. Using advanced analytics tools like Google Analytics, Hotjar, and Crazy Egg, we track user behaviour, heatmaps, and click patterns. We conduct usability tests and gather user feedback to identify bottlenecks and barriers to conversion. This step allows us to pinpoint specific areas that need improvement and gather detailed insights to inform our optimisation strategy.


Customised Strategy Implementation

Based on our analysis, we craft a tailored CRO strategy that aligns with your business’s unique goals and audience needs. This includes:

  • A/B Testing: We create and test multiple versions of key pages, such as landing pages and product pages, to determine which elements drive higher conversions.
  • Enhancing Call-to-Actions (CTAs): We optimise the design, placement, and wording of CTAs to make them more compelling and easy to find.
  • Improving User Experience (UX): We refine site navigation, simplify forms, and ensure mobile responsiveness to provide a seamless browsing experience.
  • Optimising Content: We adjust headlines, product descriptions, and other content to better engage visitors and communicate value.
  • Streamlining Checkout Processes: For e-commerce sites, we reduce the steps in the checkout process, enhance security features, and offer multiple payment options to decrease cart abandonment rates.

Continuous Testing and Optimisation

CRO is an ongoing process. We continuously test, learn, and refine our strategies to ensure sustained growth and success. This involves:

  • Regular A/B and Multivariate Testing: Continuously experimenting with different page elements to find the most effective combinations.
  • Heat Mapping and Session Recording: Monitoring how users interact with your site to identify areas for further improvement.
  • User Surveys and Feedback: Collecting ongoing user feedback to understand their needs and preferences.
  • Performance Monitoring: Using tools like Google Analytics and SEMrush to track conversion metrics and KPIs, ensuring that our strategies deliver measurable results.
  • Iterative Improvements: Making data-driven adjustments based on test results and performance metrics to keep your site optimised and ahead of market trends.

We work closely with you, keeping you informed and involved at every step. Our goal is to not only improve your site’s performance but also to empower you with the insights and strategies needed to maintain and enhance these improvements over time. Choose Lucid Media as your CRO partner and experience the difference that expert, dedicated attention can make. Let’s transform your website into a conversion powerhouse, turning visitors into customers and clicks into growth.

Every Business is Unique

Every business is unique, and we make sure your CRO strategy reflects that!

At Lucid Media, we understand that every industry has its own digital needs and challenges. Our expertise allows us to create custom CRO strategies tailored to the specific requirements of your sector.


Professional Services

For consultants, lawyers, accountants, and other professional service providers, our CRO strategies enhance trust and credibility. We optimise your website for intuitive navigation, clear calls to action, and engaging content that highlights your expertise, driving more inquiries and client conversions.

Retail & E-Commerce

We specialise in CRO for e-commerce websites, ensuring your product pages and checkout processes are seamless and user-friendly. Our strategies include A/B testing for product displays, optimising shopping cart experiences, and improving overall site performance to increase sales and customer retention.



Hospitality & Tourism

For hotels, travel agencies, and tour operators, we design CRO strategies that attract and retain guests. By enhancing booking systems, incorporating interactive elements, and optimising content, we ensure your website converts more visitors into bookings, leading to higher occupancy rates and customer satisfaction.

Construction & Real Estate

We develop CRO strategies for construction companies and real estate agencies, focusing on showcasing portfolios and property listings effectively. Our approach includes optimising lead capture forms, enhancing property detail pages, and using dynamic galleries to convert visitors into clients and boost your business growth.


What our users are saying

Frequently Asked Questions

Got more questions? Don’t hesitate to contact us!

Why is conversion rate optimisation important?

Conversion rate optimisation (CRO) is vital for online business success because it focuses on turning more of your website visitors into customers or leads. Essentially, the conversion rate is the percentage of visitors who complete a desired action out of the total number of visitors. A higher conversion rate indicates that your website and marketing efforts are effectively convincing visitors to take actions like making a purchase, signing up for a newsletter, or filling out a contact form.

Which areas of a website can be improved for better conversions?

Almost every part of a website can be optimised for better conversions, including:

  • Landing Pages: Crafting engaging headlines, persuasive copy, and clear calls to action.
  • Navigation: Simplifying the menu and site layout to enhance user experience and reduce friction.
  • Forms: Making forms user-friendly by streamlining them and reducing the number of required fields.
  • Content: Enhancing the quality and relevance of content to engage visitors and encourage desired actions.
  • Checkout Process: Simplifying the checkout process to reduce cart abandonment rates.
  • Mobile Experience: Ensuring the site is fully responsive and mobile-friendly for all devices.
What are the advantages of conversion rate optimisation?

Conversion rate optimisation offers several significant benefits:

  • Higher ROI: Maximising the value of your existing traffic and achieving more conversions without needing additional visitors.
  • Better User Experience: Creating a website that users enjoy, which builds loyalty and encourages repeat visits.
  • Enhanced Brand Perception: Presenting a polished, professional image that strengthens your brand’s online presence.
  • Competitive Edge: Staying ahead of your competitors with a high-performing website and continuously improving to meet market demands.
How can I tell if my website needs conversion rate optimisation?

To determine if your website needs conversion rate optimisation (CRO), consider these key indicators. If your website receives a decent amount of traffic but isn’t translating into expected levels of conversions, such as sales or sign-ups, then CRO might be necessary. This gap often indicates that visitors aren’t engaging with your site as intended.

A high bounce rate, which shows the percentage of visitors who leave after viewing only one page, can suggest that your site isn’t meeting users’ expectations or needs, or that they’re not finding what they’re looking for quickly enough. Additionally, if users drop off at certain points in the conversion process, such as during checkout or registration, this indicates specific areas where the user experience needs improvement.

You might also need CRO if you’re launching a new product, entering a new market, or rebranding. These changes can affect user behaviour and expectations, making it an ideal time to optimise your site for better performance.

How long does it take to see improvements from CRO efforts?

The time required to see improvements from conversion rate optimisation (CRO) varies depending on several factors, such as the complexity of your website, the extent of changes made, and the nature of your business. Minor tweaks and straightforward improvements might show results within a few weeks as users respond to these changes. However, more comprehensive overhauls or new strategies might take several months to produce significant changes in conversion rates.

CRO is an iterative process, involving cycles of hypothesis, testing, analysis, and further modifications. Methods like A/B testing or split testing require sufficient traffic and conversions to achieve statistically significant results. The duration of these tests can vary based on your website’s traffic volume and the degree of difference in conversion rates between variations.

Remember, CRO is an ongoing effort to continuously improve user experience and conversion efficiency. As user behaviour, market trends, and online environments evolve, continuous testing, monitoring, and optimisation are essential to maintain and enhance conversion rates over time.

Ready to transform your conversions?

Unlock the full potential of your website with Lucid Media’s expert CRO services. Don’t let your visitors slip away – turn them into loyal customers today!