SiteCare & Hosting

We guarantee 99.99% uptime for secure, hassle-free site management

At Lucid Media, we understand that maintaining your website is crucial for your business’s success. Our SiteCare and hosting services provide comprehensive support, ensuring your site remains secure, up-to-date, and performing at its best. With our expert team handling the technical details, you can focus on what you do best – running your business.

Trusted by clients around the world

Are you suffering from any of the following?

Low site performance

If your website loads slowly or frequently goes down, it’s time to consider our SiteCare & Hosting packages. We provide high-speed web hosting and continuous monitoring to ensure your site performs optimally, keeping your visitors engaged and satisfied.

Security vulnerabilities

Security threats can compromise your website and put your business at risk. Our comprehensive SiteCare packages include SSL certificates and regular security updates to protect your site from potential threats, ensuring safe and secure operations.

Outdated functionality

Struggling to keep your website content and features up-to-date? With our SiteCare & Hosting packages, we offer dedicated hours each month for updates and improvements. Depending on your plan, you get 1, 2, or 5 hours of expert support to keep your site fresh and functional.

Are you tired of unexpected charges and subpar service?

Platform Updates

Other Agencies: “Updating your website will cost $180+GST.” Lucid Media: Platform updates are included in your package.

Site Backups

Other Agencies: “Regular backups will be $78+GST.” Lucid Media: Backups are part of our standard service.

Small Changes

Other Agencies: “Updating contact details and images will be $220+GST.” Lucid Media: Small changes are included in our service at no extra cost.

If you’ve ever received invoices like these, you know how frustrating it can be. At Lucid Media, we ensure you never have to deal with that again. Here’s what our clients experience:


Flexible pricing for your needs

Starter Package



per month

Perfect for small businesses and startups looking for reliable hosting and basic maintenance.
Standard Package



per month

Ideal for growing businesses that need additional support and more frequent updates.
Premium Package



per month

Best for established businesses that require extensive support, regular updates, and top-tier performance.
Our Approach

SiteCare & Hosting tailored for your business needs

A one-size-fits-all approach simply doesn’t cut it, especially when it comes to SiteCare & Hosting. Your business is unique, with its own goals, challenges, and audience. That’s why we offer SiteCare & Hosting services tailored specifically to the ins and outs of your business, ensuring your website is always secure, up-to-date, and performing at its best. We make sure that every visitor’s experience is seamless and your site remains an effective tool for your business.


Comprehensive Site Assessment

We begin with a thorough assessment of your website to identify performance issues, security vulnerabilities, and areas for improvement. Many agencies overlook these critical steps, but at Lucid Media, we ensure your site is evaluated from all angles to create a solid foundation for optimal performance.


Proactive Management and Updates

Unlike other agencies that provide sporadic support, we maintain a proactive approach to website management. Our team performs regular updates and security patches to keep your site secure and up-to-date. With dedicated hours each month, we ensure your site evolves with your business needs, preventing outdated content and functionality.


Dedicated Support & Continuous Monitoring

Many hosting services lack the efficiency of providing timely support. At Lucid Media, we offer continuous monitoring and dedicated support to address any issues as they arise. Whether you need minor tweaks or significant updates, our team is always ready to assist, ensuring your website remains reliable and effective.



What our users are saying

Frequently Asked Questions

Got more questions? Don’t hesitate to contact us!

What is included in the SiteCare & Hosting packages?

Our SiteCare & Hosting packages include SSL certificates, domain registration, business email, and web hosting. Depending on your package, you’ll also receive 1, 2, or 5 hours of updates and work per month. Regular backups, security updates, performance checks, and monthly performance reports are also included.

How do I request updates or changes to my website?

Requesting updates or changes is simple. Just email us or give us a call with the details of your request. We aim to resolve all support requests within 24-72 hours. The time required for updates depends on your selected package.

What security measures are included in the hosting packages?

We prioritise your website’s security by providing regular updates, SSL certificates, daily backups, and constant monitoring. Our team ensures your website is protected against vulnerabilities and threats, giving you peace of mind.

Can I upgrade or downgrade my hosting package at any time?

Yes, you can upgrade or downgrade your hosting package at any time. Simply contact our support team, and we’ll help you transition smoothly to the package that best fits your current needs.

What if I need more than the allocated hours of updates and work per month?

If you require more than the allocated hours of updates and work included in your package, we offer additional support at a competitive hourly rate. Contact us for more details on how we can accommodate your needs.

Ready to get rid of your hosting and website headaches? Speak to our team today!